WARRANTY POLICY

All Tomoro paddles come with our 6-months manufacturers warranty against defects, when you register your paddle with us. If you have a problem you suspect is a defect and have registered your paddle with us at purchase, email us at support@tomoro.us, and we will get back to you within 24 hours Monday to Friday. If you do not get a response, please check your SPAM FOLDER.

The warranty is not transferable after registration and only applies to the original owner, when the paddle is purchased new from a Tomoro authorized retailer.

Normal wear and tear, damage caused by abuse, negligence, or user modification as well as the natural fading of graphics over time are not covered. The paddle face and edge guard will scratch, nick, scuff, and chip over normal use throughout the life of the paddle.

This warranty is available for Tomoro paddles in the United States only. Tomoro has sole discretion to determine whether a paddle is covered or not, and will either replace or repair any paddle covered under the warranty.

Tomoro offers a limited warranty for products purchased directly from Tomoro or its authorized retailers. Our products are warranted to be free from manufacturing defects for up to 120 days from the date of purchase or for the maximum period allowed by the laws of your jurisdiction, if less. Unfortunately, we cannot warrant the quality of products handled by distributors outside of our carefully selected network of partners.

In order to qualify for warranty service, the original purchaser must furnish proof of purchase in the form of an invoice or receipt issued by Tomoro or one of its authorized resellers. This warranty is exclusively applicable to the original purchaser of the products and is not transferable.

The goal of this warranty policy is to assure that our products meet the standards set by Tomoro. We are committed to providing a high-quality experience for our valued customers.